Tenants' Rights to Reasonable Accommodations for Persons with Disabilities

Read the official New York State notice (NYS Division of Human Rights). It is the notice that applies; the summary below is for convenience only.

In short

• The New York State Human Rights Law requires housing providers to make reasonable accommodations and modifications so people with disabilities have equal use of their homes and buildings.
• You can ask for changes to rules, policies or services (for example, an assistance animal despite a no-pets rule), changes to common areas, or permission to modify your apartment.
• Requests usually go to the landlord or property manager. You can explain that you have a disability and why the change is needed; the housing provider may ask for supporting information when the need isn't obvious.
• Buildings first occupied after March 13, 1991 must meet accessibility standards for common areas, doorways and units.
• Being denied a reasonable accommodation, or being treated worse for asking, can be reported to the NYS Division of Human Rights at dhr.ny.gov or 1-888-392-3644. Time limits apply, so contact them promptly.

Working with this website

If you need an accommodation to view an apartment or use this website (for example, a video tour instead of an in-person visit, or information in another format), say so in any form or message and it will be arranged.